Max Evidence 3[37] AnnWere=refuse ComplaintsProcedure

Max Evidence 3[37] AnnWere=refuse ComplaintsProcedure


On 16/04/13 10:44, ann were wrote:
> Dear Max,
>
> I have told you what I intend to do about these complaints. I will put them on the agenda for discussion at the May WGPC meeting.
> If you are not happy with that, you are perfectly free to contact DRC or to make a formal complaint through GP office. DRC can only get involved at the request of the people concerned so will need the agreement of both you and Cardiff branch members. You may wish to take Owen up on his offer.
>
> I do not intend to pre-emt the ratification of the local and regional complaints procedure as I believe it needs amending to suit the needs of WGP, and that will need some discussion first.
>
> Please note that, as stated in my first response, I have received complaints regarding the content of the member's newsletter, mostof which you already know about.
> I really feel that this issue is best dealt with through discussion at WGPC but, if you think otherwise, please feel free to take another, more formal, route. In the absence of a local and regional complaints procedure this would involve GPE&W.
> Alternatively, you could wait until we have a L and R complaints procedure in place and then request its implementation to deal with your complaint.
>
> Ann Were.
>      
>
> From: Max Wallis <WallisMK@cardiff.ac.uk>
>> To: ann were <ann_were12@yahoo.co.uk>
>> Cc: "wgprc@lists.greenparty.org.uk" <wgprc@lists.greenparty.org.uk>
>> Sent: Monday, 15 April 2013, 18:08
>> Subject: Re: Complaint over Cardiff Branch for regional dispute resolution

>> Dear Ann,
>> I'm quite ready to use the appropriate Welsh Region procedures.  Sorry if I wrongly thought you were passing the buck - am I not right to presume that, in the absence of anything formally adopted, or any person agreed to take it on, you will take the initial steps yourself?
>>
>> Perhaps you have advised complainants to "try to resolve things locally first".  You could have informed them about the "guide to writing a complaint (see Appendix)".  Or perhaps you've told them the WGPC cannot accept the complaints until you've found people willing to form a Disputes Resolution Committee.
>>
>> You have surely done something with complaints you received against me, so please copy the complaints to me as the first step. That would include the complaint from Cardiff Branch and your response to it.
>>
>> Hwyl / Max


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